Att Guru | Your AT&T simplified

Port numbers

Porting means moving your existing phone number from one carrier (e.g., Verizon, T-Mobile) to another (e.g., AT&T).

Here's how it works

Check Eligibility

Make sure your number can be ported (almost all can).

Gather Info

Your current account number (from old carrier).

The account PIN or port-out PIN (your old carrier provides it).

The billing address and name on your current account.

Start Port Request

When you sign up with AT&T, you give them this info, and AT&T requests the number from your old carrier.

Wait for Transfer

Usually takes a few minutes to a few hours, sometimes up to 1–2 days.

Activation

Once complete, your AT&T SIM/eSIM works with your old number.

How Port-In Credits Work

AT&T often give credits if you bring a number from another provider.

Here's how it works

You port in your number following the steps above.

AT&T confirms it’s a valid port (not from an AT&T-owned company like Cricket or FirstNet, since those often don’t qualify).

The credit is usually applied as bill credits over a period (like $6.94/month for 36 months = $250 total).

If you cancel early, you lose the remaining credits.

If no Port-In Credit

Sometimes porting is just required for eligibility on certain promotions, but there’s no separate port-in bonus.

Here's how it works

AT&T says “Get $1,000 off with trade-in when you port your number.”

In this case, the port itself doesn’t give you credit—it just makes you eligible for the trade-in promo.

If you don’t port, you may not qualify.

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